Privacy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website.
HOW DOES LARCH HOUSE DIFFER FROM A TRADITIONAL HOTEL?
HOW DOES LARCH HOUSE DIFFER FROM A TRADITIONAL HOTEL?
HOW DO I ACCESS MY ROOM?
IS LARCH HOUSE PET-FRIENDLY?
DO YOUR RESTAURANTS ACCEPT RESERVATIONS?
WHERE DO GUESTS PARK?
DOES LARCH HOUSE PROVIDE CONCIERGE SERVICES?
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Information Collection

We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation, subscribe to our newsletter, or contact us through our website.

GUEST MESSAGING & TEXT COMMUNICATIONS

If you provide your mobile phone number during the booking or check-in process, Larch House may use that number to send you transactional and stay-related communications by text message. These messages may include information such as reservation confirmations, check in instructions, property updates, service-related notifications, or other messages directly related to your stay.

Text messages are sent only to support your experience at the property and are not used for third party marketing purposes. Your phone number is not sold or shared with unaffiliated third parties for promotional use.

Message and data rates may apply depending on your mobile carrier and plan. You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may still receive non SMS communications where applicable, such as email confirmations or required operational notices. By providing your phone number and opting in during checkout, you consent to receive these text communications in accordance with this policy.

Use of Information

The information we collect is used to:

  • Process reservations and payments
  • Improve our services and website
  • Send promotional materials and newsletters (with your consent)
  • Respond to your inquiries and provide customer support
Data Protection

We implement various security measures to ensure the safety of your personal information. Your data is stored in secure environments and is accessible only by authorized personnel.

Sharing Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your requests, comply with the law, or protect our rights.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our site functionality. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites.

Your Consent

By using our website, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated.

Last Update: 12/27/2025